Privacy Policy

Our Commitment

Safeguarding your confidentiality and protecting your personal information is fundamental to the delivery of our career development services. We are committed to maintaining the accuracy, confidentiality and security of your personal information.

Our approach is guided by the following principles:


We are accountable for the personal information that we collect, use, share and keep.  We primarily collect personal information to assess your needs so that we can design and deliver appropriate services. We also collect personal information as required by our program funders to manage our contracts and evaluate our community-based employment services.


We will tell you the reason for collecting personal information and ask for your consent.  We explain how we will use, share and store your personal information.  We also ask for your authorization to disclose and exchange information with third parties.


We want our information to be as accurate and up-to-date as possible.  We request that you keep us informed of any changes to your personal information.


We protect your personal information from unauthorized access in our physical office locations, on our website and in our online learning platform.  We have established data management practices and technology infrastructure to ensure your personal information is secure.


Access to your personal information is available upon written request.  Please contact our Privacy Officer by email at

Questions & Complaints

To ask a question or share your concern, please contact our Privacy Officer at

We acknowledge all questions and complaints within 48 hours. Following that, we will investigate the situation and follow up with you to ensure that the issue is resolved to your satisfaction.

Port Moody ESC